Terms of Use

1. Information Only, Not Advice

Our Websites give general information about our products and services. We work to keep it accurate, but specifications, availability, lead times, code requirements, funding information, and prices change, and we do not guarantee them.

Nothing on the Websites is medical, legal, financial, tax, or engineering advice. Equipment must be chosen, installed, and serviced for your home and your needs. Follow the manufacturer’s instructions. If equipment is not working safely, stop using it and call us at (609) 385-9575. In an emergency, call 911.

2. Quotes and Requests

Sending a request does not create a contract and does not require you to buy anything. Any price or price range on the Websites, including one shown by a price tool, is an estimate. A firm price comes only in a written quote after we assess your home, and it is good for the period stated on the quote.

We may correct errors, decline a request, and change or stop offering a product or service.

3. Website AI Assistant

Some of our Websites have an automated AI assistant. Its answers are generated automatically and may be incomplete or wrong. They are not a quote, a diagnosis, or professional advice. Do not rely on it for safety, medical, or emergency decisions. To reach a person, call or text (609) 385-9575. Do not share medical records, insurance numbers, or card numbers with the assistant.

4. Text Messages

Program. If you give us your mobile number and agree to receive texts, Mobility123 will text you about your request or your project: confirmation that we received your request, scheduling and reminders, quote and installation updates, service notices, and replies to your questions. Some messages are sent with automated technology.

Consent is not a condition of purchase. You do not have to agree to texts to buy anything from us.

Frequency. Message frequency varies with your request and your project.

Cost. Message and data rates may apply. We do not charge for texts. Your mobile carrier may.

Opt out. Reply STOP to any text from us to stop text messages. You may get one message confirming it. You can also call (609) 385-9575 or email support@mobility123.com.

Help. Reply HELP to any text, or call (609) 385-9575.

Delivery. Delivery depends on your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Privacy. We do not sell, rent, or share your mobile number or your text message consent with any third party for marketing. See our Privacy Policy.

5. Phone Calls

If you give us your phone number and agree to be contacted, we may call you. Some calls are placed with automated dialing technology or by an automated AI assistant that uses an artificial voice. Calls may be recorded. You can ask for a person, and you can ask us to stop calling, at any time: tell the person or assistant on the call, or call (609) 385-9575.

6. Products, Warranties, and Service

Equipment we sell is covered by the manufacturer’s warranty for that product. Our installation work is covered as stated in your signed agreement. Nothing on the Websites adds a warranty beyond those documents.

Equipment must be installed, inspected, and permitted as New Jersey code requires. Your signed agreement says who handles permits and inspections.

7. Maintenance Plans and Payments

Maintenance plans bought through a Website are subject to the plan terms shown on the plan page. Card payments are processed by Stripe under Stripe’s terms.

8. Acceptable Use

You agree not to:

• Use the Websites to break the law or to harm, deceive, or harass anyone.
• Interfere with the Websites, overload them, or try to get into systems or accounts you are not allowed to use.
• Send viruses or other harmful code.
• Collect data from the Websites in bulk, or copy a Website and republish it as your own.
• Pretend to be someone else.

Search engines and AI assistants may crawl, index, summarize, and cite our public pages so people can find us. That is allowed.

9. Our Content

The text, photos, videos, logos, and designs on the Websites belong to Mobility123 or to the companies that license them to us. You may view and use the Websites for your own personal, lawful purposes. You may not copy, sell, or republish our content without our written permission. Manufacturer names, product names, and brochures belong to their owners.

10. Things You Send Us

If you send us information, photos, feedback, or reviews, you confirm that you have the right to send them. You still own them. You allow us to use them to respond to you, to do the work you asked for, and to run and improve our business. We will not use your name or photos in advertising without your permission.

11. Other Websites and Services

Our Websites link to or use services from other companies, such as manufacturers, funding programs, YouTube, Google Maps, and Stripe. We do not control them and are not responsible for their content, products, or privacy practices. Their own terms apply.

12. No Warranty for the Websites

The Websites and their content are provided “as is” and “as available”. To the fullest extent New Jersey law allows, we make no warranties about the Websites, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Websites will be available, error-free, or secure at all times, or that the content is complete or current.

This section is about the Websites. It does not change any warranty in your signed agreement or any manufacturer’s warranty.

13. Limits on Our Liability

To the fullest extent New Jersey law allows, Mobility123 and its owners, employees, and service providers are not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data, that come from using or not being able to use the Websites.

To the fullest extent New Jersey law allows, our total liability for any claim about the Websites or these Terms is limited to the greater of (a) the amount you paid us to use the Websites in the 12 months before the claim, or (b) $100.

These limits apply only to claims about the Websites and these Terms. They do not limit our obligations under a signed agreement for products or services, our liability for personal injury or property damage caused by our negligence, or any right you have under New Jersey consumer protection law.

14. If You Misuse the Websites

If you break these Terms or misuse the Websites, and someone brings a claim against us because of it, you agree to cover the reasonable costs that result, including reasonable attorneys’ fees.

15. Governing Law and Courts

New Jersey law governs these Terms. Any dispute about these Terms or the Websites will be brought in the state or federal courts located in New Jersey.

16. Changes and General Terms

We may change the Websites and these Terms. A new version takes effect when we post it, and the effective date at the top will change. If you keep using the Websites after that, you accept the new version.

If a court finds part of these Terms unenforceable, the rest still applies. If we do not enforce a part of these Terms, we can still enforce it later.

If you have trouble using any of our Websites, call (609) 385-9575 or email support@mobility123.com and we will help you directly.

17. Contact Us